Policy/ FAQs
Please read over the policy before placing an order or inquiring for a custom piece.
Indecentxxposure is a small business, meaning there are no investors, huge mass producing machines or staff on hand besides myself. Everything from supplies, inventory, marketing, shipping, customer service, production by hand, etc. is all done by one person. All of these things are what factor out this policy and prices of shorts. Thank you all for understanding!
Policy:
Due to the custom nature of your order, all sales are final. This includes cancelled orders, returns, and exchanges. Each piece is custom made per person, meaning there is no in stock items. In the event that a mistake is made on our behalf and the incorrect size is sent to you on, please contact us to resolve this issue through the "Contact" button. Please allow up to 48 hours for a reply. We strive for 100% satisfaction, if you feel like you have not received that, contact us so we can come to a reasonable solution to the issue. Each pair may slightly vary as far as look or denim wash, as each pair is custom made by hand unlike most mass produced denim companies that have an exact pattern. If a specific wash or style is in mind, please contact us beforehand.
Please allow up to 10-14 business days for your custom item to be handmade. This does not include weekends and holidays. This does not necessarily mean it will take this long to receive your order, but in the event that there is a large list of orders, please allow for the time listed to receive your order. Each order is created in the order that it is received, meaning that no rush orders will be made to ensure quality. Please order accordingly with this time frame policy in mind. If you have a deadline to receive your order that fits within the 10-14 days, please let us know! This does not include shipping days.
Once your item has been shipped, you will receive an email stating it has been shipped, along with your tracking information and estimated date of arrival. If you have not received an email, this means that your item is still in production, so please be patient as there is only one pair of hands for hundreds of orders.
Items ship through USPS mail, which takes 2-5 days, depending on the efficiency of your local post office.
Once the item has shipped with tracking information, Indecentxxposure is not responsible for lost or damaged mail. Once you have your tracking number, you may track it through USPS.COM
FAQs:
Is shipping included in the price?
No, shipping is not included in the listing. $6 will be added to your order at checkout.
Do you ship internationally?
Yes, but for an additional shipping price. Please Contact Us upon placing an international order as items will not be shipped if only US shipping postage is paid.
What if I purchase multiple items; Will I be charged $6 shipping again?
Shipping is by weight. Rather than being charged $6, you will be charged an additional $2 per item.
Has my item shipped?
If you have not received an email confirmation with shipping information, your product is still in current production. Meaning your item has not shipped. You will receive an email with tracking and Estimated date of arrival attached when your item has shipped. Please allow for the 10-14 business days to expire before contacting about shipment.
Can you customize my order?
Yes! Your item may be customized. Depending on the customization, a invoice will be sent to your email in regards to a specific design. Please contact us through the "contact" button on the home screen.